My Aged Care

1800 200 422

There are four key steps to accessing Australian Government-funded aged care services. You will find these steps repeated across our site, so you can choose the right step for you at any time

Resources

Booklet
Reforming aged care in Australia
Department Health & Aged Care

Aged Care Specialist Officer

An Aged Care Specialist Officer (ACSO) is part of My Aged Care face-to-face services. They can help with your aged care matters.

Consumer Advisory Body

A resource for aged care consumers. Aged Care Quality and Safety Commission

Older Persons Advocacy Network - OPAN

Across Australia, there’s a network of independent non-profit organisations giving a voice to older people at every stage of their aged care experience. Nationally, these organisations come together as members of the Older Persons Advocacy Network, funded by the Australian Government Department of Health, to deliver the National Aged Care Advocacy Program. Our network members provide free, confidential, and independent support to older people seeking or receiving government-funded aged care services, their families, and representatives across Australia.

OPAN Submissions on Aged Care
Council on the Ageing - COTA

Our Purpose - We promote the rights, interests and good futures of Australians as we age.

SNACK Podcast - COTA QLD
Designed for home care staff, people training or planning to join the home care workforce, the podcast focuses on the real experiences of providing, and receiving, person-centred care. Each episode is a short, accessible piece of inspiration and information for anyone looking to understand and develop person-centredness.

Department of Health & Aged Care Webinars

Reforming in-home aged care update
18 May 2023
This webinar provides an update to older people, their families and carers, and the aged care sector on in-home aged care reform.

Aged care wage increase
June 15th 2023

This webinar provided information about the Australian Government’s $11.3 billion investment to fund the Fair Work Commission’s decision of a 15 per cent increase to the award wages of many aged care workers.

A new model for regulating aged care
9 May 2023

We’re developing a new model for regulating aged care as part of the changes to improve the quality and safety of aged care in Australia. In this webinar, we share the details and seek your views on the proposed changes.

Home Care Package provider webinar – program inclusions and exclusions
15th March 2023

This webinar is for Home Care Packages providers and peak bodies.

Other Webinars

ABC.net.au Posted Sun 27 Nov 2022

The Village Local Community Hub
We're a mission-driven organisation focused on helping older Australians maintain their independence and well-being.

Aged Care Crisis
Aged Care Crisis Inc. (ACC) are an independent volunteer consumer-based advocacy group who provide a consumer voice for aged care residents' and their loved ones.

Interview: Anna Willis, Aged Care Justice
In this interview highlight, Vision Australia Radio program presenter Erik Dober speaks to CEO Anna Willis to learn more about the legal issues facing residents of aged care facilities, and their families, and how to get support.